Share your idea
We're in this together. That's why we want to hear from you!
- If you have ideas about how Medtronic can help improve your health and lifestyle, submit them below.
- We will review each idea and narrow them down for consideration.
- Once launched from the Idea Lab to the real world, ideas will be featured in the spotlight on this page!
For questions or to get help with a product that you're currently using, please contact customer service.
Welcome to the Idea Lab!
If you have an innovative idea that would help improve your experience living with diabetes, we want to hear what’s on your mind. Tell us the small things that could make a big difference and we'll do what we can to make it happen. Want a new pump accessory? Interested in new tape options? Share your idea!
Ideas launched from the Idea Lab
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Follow functionality on CareLink™ Connect app
A popular request for our app designed for care partners, including seven idea submissions, is the ability to follow more than one person using a compatible MiniMed™ insulin pump system. You can now switch between live data views and receive push notifications for up to five people!
Available with MiniMed™ 700-series insulin pump systems.
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New Apple® Watch complications
Some of you have been asking for customizable Apple® Watch faces when using the MiniMed™ Mobile app. There are over 30 faces now available, including circular, rectangular, inline, and smart stack. Thanks for the four ideas!
Exclusively available with the MiniMed™ 780G system. Smart device sold separately. For a list of compatible devices, visit http://bit.ly/CheckDevices
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Medtronic Extended™ infusion set and reservoir
Your voice matters! We received five ideas submitted asking for an infusion set that lasts longer. This has been a popular request for years, and now it’s here. The Extended™ infusion set is the first and only infusion set designed for for up to 7 days of wear.*
* Compared to 3-day infusion sets.
Available in the United States and other places worldwide. Check with your local Medtronic team to confirm if it’s available where you are.
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Medtronic online learning portal
Inspired by an idea from Barbara
Our new digital platform transforms and modernizes the product learning experience by providing dynamic and personalized education. It also allows you to decide when and how you want to learn, while providing world-class support throughout every step of training.*
* Available for some pump systems and infusion sets: MiniMed™ 770G system, MiniMed™ 780G system and the Extended™ infusion set.
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The MiniMed™ 780G system with Guardian™ 4 sensor
In addition to community feedback, 15% of ideas submitted relate to features of our latest insulin pump. This includes:
- Personalized glucose targets
- No fingersticks with SmartGuard™ technology**
- Simplified menu
** Fingersticks required in manual mode and to enter SmartGuard™. If symptoms don’t match alerts and readings, use a fingerstick. Refer to user guide. Pivotal trial participants spend avg of > 93% in SmartGuard™.
Available in the United States and other places worldwide. Check with your local Medtronic team to confirm if it’s available where you are.
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Apple® Watch compatibilityΦ
Thirty-six people submitted ideas asking for pump and smartwatch compatibility. This echoed a popular request from the community. Now, you can view diabetes data and get notified of highs and lows on your Apple® Watch with the MiniMed™ 780G system!
Φ Smart devices sold separately. For a list of compatible devices, visit http://bit.ly/CheckDevices.
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Roche test strips
Idea from John
To help support individuals starting a new pump system, more test strips have been included in a Roche meter kit shipped with the MiniMed™ 770G system in the United States.
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My Insights
Idea from Kim
Based on insights from CareLink™ Personal uploads, enrolled customers in the United States will get emails with personalized tips, monthly achievements, and Time in Range trends. Exclusively for the MiniMed™ 770G system.
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Timely transmitter notifications
Idea from Ann
Updated emails are going out to customers in the United States when their continuous glucose monitor transmitter goes out of warranty. This could lead to negative performance, if used beyond its recommended use.
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Travel accessory
Idea from Colleen
Large packing cube with an insulated interior and two small pouches, available in the United States. Perfect for storing and organizing all your diabetes supplies.
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Tape options
Idea from Veronica and Vicky
Two StayPut Patches are available in the United States in multiple colors. One tape has a cutout and the other is solid.
We’ve received many creative and thoughtful ideas - keep them coming. Ideas related to product improvements will take longer, and some are already in the works in our top-secret lab. Check back here to see when ideas come to life!
Important safety information: MiniMed™ 780G system with SmartGuard™ technology with Guardian™ 4 sensor
The MiniMed™ 780G system is intended for continuous delivery of basal insulin at selectable rates, and the administration of insulin boluses at selectable amounts for the management of type 1 diabetes mellitus in persons seven years of age and older requiring insulin as well as for the continuous monitoring and trending of glucose levels in the fluid under the skin. The MiniMed™ 780G system includes SmartGuard™ technology, which can be programmed to automatically adjust insulin delivery based on the continuous glucose monitoring (CGM) sensor glucose values and can suspend delivery of insulin when the sensor glucose (SG) value falls below or is predicted to fall below predefined threshold values.
The Medtronic MiniMed™ 780G system consists of the following devices: MiniMed™ 780G insulin pump, the Guardian™ 4 transmitter, the Guardian™ 4 sensor, One-press serter, the Accu-Chek™ Guide Link blood glucose meter, and the Accu-Chek™ Guide test strips. The system requires a prescription from a healthcare professional.
The Guardian™ 4 sensor is intended for use with the MiniMed™ 780G system and the Guardian 4 transmitter to monitor glucose levels for the management of diabetes. The sensor is intended for single use and requires a prescription. The Guardian™ 4 sensor is indicated for up to seven days of continuous use.
The Guardian™ 4 sensor is not intended to be used directly to make therapy adjustments while the MiniMed™ 780G is operating in manual mode. All therapy adjustments in manual mode should be based on measurements obtained using a blood glucose meter and not on values provided by the Guardian™ 4 sensor. The Guardian™ 4 sensor has been studied and is approved for use in patients ages 7 years and older and in the arm insertion site only. Do not use the Guardian™ 4 sensor in the abdomen or other body sites including the buttocks, due to unknown or different performance that could result in hypoglycemia or hyperglycemia.
WARNING: Do not use the SmartGuard™ feature for people who require less than 8 units or more than 250 units of total daily insulin per day. A total daily dose of at least 8 units, but no more than 250 units, is required to operate in the SmartGuard™ feature.
WARNING: Do not use the MiniMed™ 780G system until appropriate training has been received from a healthcare professional. Training is essential to ensure the safe use of the MiniMed™ 780G system.
WARNING: Do not use SG values to make treatment decisions, including delivering a bolus, while the pump is in Manual Mode. When the SmartGuard™ feature is active and you are no longer in Manual Mode, the pump uses an SG value, when available, to calculate a bolus amount. However, if your symptoms do not match the SG value, use a BG meter to confirm the SG value. Failure to confirm glucose levels when your symptoms do not match the SG value can result in the infusion of too much or too little insulin, which may cause hypoglycemia or hyperglycemia.
Pump therapy is not recommended for people whose vision or hearing does not allow for the recognition of pump signals, alerts, or alarms. The safety of the MiniMed™ 780G system has not been studied in pregnant women, persons with type 2 diabetes, or in persons using other anti-hyperglycemic therapies that do not include insulin. For complete details of the system, including product and important safety information such as indications, contraindications, warnings and precautions associated with system and its components, please consult https://www.medtronicdiabetes.com/important-safety-information#minimed-780g and the appropriate user guide at https://www.medtronicdiabetes.com/download-library
Important Safety Information: Medtronic Diabetes Continuous Glucose Monitoring (CGM) Systems
The information provided by CGM systems is intended to supplement, not replace, blood glucose information obtained using a home glucose meter. A confirmatory finger stick is required prior to treatment. Insertion of a glucose sensor may cause bleeding or irritation at the insertion site. Consult a physician immediately if you experience significant pain or if you suspect that the site is infected. Please visit www.medtronicdiabetes.com/about/safety.html for additional details.
Medtronic Extended™ infusion set
The Extended™ Infusion Set is indicated for up to 7 days of wear for the subcutaneous infusion of insulin from an infusion pump. It is NOT indicated for intravenous (IV) infusion or the infusion of blood or blood products. Inaccurate medication delivery, infection and/or site irritation may result from improper insertion and maintenance of the infusion site. Before insertion, clean the insertion site with isopropyl alcohol. Remove the needle guard before inserting the infusion set. If using this infusion set for the first time, do the first set-up in the presence of your healthcare professional. Do not leave air in the infusion set. Prime completely. Check frequently to make sure the soft cannula remains firmly in place as you may not feel pain if it pulls out. The soft cannula must always be completely inserted to receive the full amount of medication. If the infusion site becomes inflamed, replace the set, and use a new site until the first site has healed. Replace the infusion set if the tape becomes loose, or if the soft cannula becomes fully or partially dislodged from the skin. Regularly replace the infusion set as indicated in the instructions for use, or per the insulin labeling, whichever duration is shorter. For more details, see https://www.medtronicdiabetes.com/important-safety-information.
Medtronic Extended™ reservoir
The Extended™ Reservoir is indicated for the subcutaneous infusion of insulin from compatible Medtronic insulin pumps and infusion sets. Refer to your Medtronic insulin pump user guide for a list of compatible insulins and infusion sets. The reservoir is contraindicated for the infusion of blood or blood products. Use for a maximum of 7 days, or according to the insulin labeling, whichever duration is shorter. For more details, see important safety information.
CareLink™ Connect mobile app
The CareLink™ Connect app is intended to provide a secondary display of insulin pump and CGM (Continuous Glucose Monitoring) system data on a supported mobile device. CareLink™ Connect app is not intended to replace the real-time display of insulin pump or CGM data on the primary display device. All therapy decisions should be based on the primary display device.