Contact


We are here to assist you with the support you may need every step of the way. We offer detailed information about common areas of interest on our website. Please take a look at the options below.


Looking for something else?

Contact us via phone


1-800-646-4633 (toll-free)



Phone menu options


1
Product Assistance
Software Assistance
(24 hours a day, 365 days a year)

2
Order Supplies
Check Order Status
Update Insurance Information
(Monday - Friday, 8:00 a.m. to 6:00 p.m. CT)

3
Insulin Pump, CGM, and Smart Pen Upgrade or Check Status of Recent Device Order
(Monday - Friday, 8:00 a.m. to 7:00 p.m. CT)

4
Payments and Billing
(Monday - Friday, 8:00 a.m. to 6:00 p.m. CT)

5
Returns and Exchanges
(Monday - Friday, 8:00 a.m. to 6:00 p.m. CT)


International contacts

Please click here for international contacts


U.S. customers traveling internationally

+1-818-576-5555


Contact us via mail

Medtronic
18000 Devonshire Street
Northridge, CA 91325
USA


Most popular topics




Send us a message

Please choose a subject from the drop-down list below to ask a question or send feedback.

If you have a medical emergency or you need specific medical advice, you should contact your primary healthcare provider or your local emergency room.


*Required Field

*Phone number
() -