Urgent: Field Safety Notification
MiniMed™ Sure-T™ infusion set needle break field safety notification
June 2015
Medtronic is committed to keeping you and your healthcare professional informed of issues and solutions related to our products and services.
As part of Medtronic’s product quality monitoring process, we identified that certain MiniMed® Sure-T® infusion sets* had a slight increase of reported cases where the steel needle broke during use. In a small number of these reported cases, the needle break led to hospitalization for the management of glucose levels and/or treatment for removal of the needle. Since then, an improvement in the needle manufacturing was implemented, which has reduced the number of reported cases of needle breaks.
If a needle break occurs, insulin delivery is interrupted and the pump will not alarm to notify you. The interruption of insulin delivery can cause hyperglycemia, which, if left untreated, can result in diabetic ketoacidosis (DKA). If you experience a needle break while the infusion set is inserted, consult your healthcare professional.
How do I know if I have affected product (that does not contain the manufacturing improvement)?
Affected MiniMed Sure-T infusion sets are those with an expiration date on or before April 2019. The expiration date is located next to the hourglass symbol on the box and pouch labels. The date format is year followed by month, ex. YYYY-MM.
Affected product expires on or before April 2019 (2019-04)
If you have affected product and would like it replaced free of charge:
A. Use the online form at http://www.medtronicdiabetes.com/notice1 (fastest method)
OR
B. Call us at 1.866.222.7304
If you decide to use affected product, carefully review the instructions for use included with the product, as well as the following:
Prior to use:
- Carefully remove the needle guard before inserting the infusion set. The needle guard should be removed without the use of any twisting or bending of the needle guard.
- Do not use the infusion set if the needle is bent or has been damaged.
- Do not bend the needle prior to insertion.
- Consult your healthcare provider for the proper insertion site.
During use:
- As always, it is essential to monitor your blood sugar levels frequently using your blood glucose meter.
After use:
- Carefully remove the infusion set after use to avoid twisting or bending on the needle.
- Please ensure the needle is present on the used infusion set before discarding it.
- Please contact your healthcare provider if you suspect that a needle has broken off and remained under the skin.
- Continue to monitor your blood sugar.
As always, please call the Medtronic 24-Hour HelpLine at 1.866.222.7304 with any product concerns. It is through the careful monitoring of customer reports that we are able to identify issues and implement solutions.
You can report a concern to the FDA’s MedWatch Adverse Event Reporting program:
A. Online at: http://www.fda.gov/safety/medwatch/howtoreport/
B. Report by telephone: 1.800.FDA.1088
C. Fax report: 1.800.FDA.0178
Medtronic is committed to delivering high quality products and services. We appreciate your time and attention to this important notification.
*This field notification involves models MMT-862, MMT-862T, MMT-863, MMT-864, MMT-864T, MMT-865, MMT-866, MMT- 866T, MMT-873, MMT-874, MMT-874T, MMT-875, MMT-876, MMT-876T, MMT-883, MMT-884, MMT-885, MMT-886, and MMT-886T infusion sets.
Previous Important Notices
MiniMed Silhouette and MiniMed Sure-T Tubing Detachment - 11/2014
Important safety information for Medtronic Insulin Pumps
Frequently asked questions
We understand that communications like this can be concerning. Your safety is our number one priority, so it is important for us to keep you informed of significant information like this. In this case, we’re making you aware of a field safety notification regarding certain MiniMed Sure-T infusion sets. Only those MiniMed Sure-T infusion sets with expiration dates on or before April 2019 are affected.
Those affected infusion sets have been associated with a slight increase of reported cases where the steel needle broke during use. In a small number of these reported cases, the needle break led to hospitalization for the management of glucose levels and/or treatment for removal of the needle. While the occurrence rate was low, an enhancement in the needle manufacturing has since been implemented, which has reduced the number of reported cases of needle breaks.
Check the expiration date on any unused MiniMed Sure-T infusion sets you have in your possession to see if you have any affected product. Click here for instructions.
Customers have a choice to either continue using affected product or replace it free of charge.
You can check the expiration date on any unused MiniMed Sure-T infusion sets you have in your possession to see if you have any affected product. Affected product expires on or before April 2019 (2019-04)
If you have affected product and would like it replaced free of charge:
A. Use the online form at http://www.medtronicdiabetes.com/notice1 (fastest method)
OR
B. Call us at 1.866.222.7304
No. The infusion set manufacturer is issuing a global field safety notification of certain steel needle infusion sets: MiniMed Sure-T infusion sets and contact™ Detach infusion sets. MiniMed Sure-T models that may be affected: MMT-862, MMT-862T, MMT-863, MMT-864, MMT-864T, MMT-865, MMT-866, MMT-866T, MMT-873, MMT-874, MMT-874T, MMT-875, MMT-876, MMT-876T, MMT-883, MMT-884, MMT-885, MMT-886, and MMT-886T infusion sets.
Only those MiniMed Sure-T infusion sets with expiration dates on or before April 2019 are affected.
If you have affected product and would like it replaced free of charge:
A. Use the online form at http://www.medtronicdiabetes.com/notice1 (fastest method)
OR
B. Call us at 1.866.222.7304
Yes. Whether you have affected product or not, your Sure-T infusion sets are safe to use, when used in accordance with the instructions for use included with your product, as well as the instructions outlined in the letter.
If you decide to use affected product, we encourage you to carefully review the instructions for use included with your product, as well as following the instructions outlined in the letter. Click here for instructions.
Only those MiniMed Sure-T infusion sets with expiration dates on or before April 2019 are affected.
You can check the expiration date on any unused MiniMed Sure-T infusion sets you have in your possession to see if you have any affected product.
If you have affected product and would like it replaced free of charge:
A. Use the online form at http://www.medtronicdiabetes.com/notice1 (fastest method)
OR
B. Call us at 1.866.222.7304