Potential Loss of Audio Issue with MiniMed™ 630G, MiniMed™ 640G and MiniMed™ 670G insulin pumps
The following devices listed below may be impacted by this audio issue. Follow the instructions below to find the model number, software version and motor app version on your device.
IMPORTANT: MiniMed™ 620G is not impacted by this potential audio issue since it was never sold with Software Version 4.10. Only insulin pump systems with Software Version 4.10 are affected.
1. Identify your model number
2. Click on your pump model and follow the instructions
Finding the Software, Model and Motor App Version
MiniMed™ 630G
MiniMed™ 670G
| MiniMed™ Brand Name | How to find your Model No. and Software Version | Model Number | Software Version | Motor App |
|---|---|---|---|---|
| MiniMed™ 630G Insulin Pump
|
|
MMT-1715 | 4.10C 4.10H |
2.6A |
| MiniMed™ 640G Insulin Pump
|
MMT-1711 MMT-1712 |
4.10D | 2.6A | |
| MiniMed™ 670G Insulin Pump
|
|
MMT-1780 MMT-1781 MMT-1782 |
4.10E | 2.6A |
If the software version on your device is not on the above list and does not show 4.10C, 4.10D, 4.10E or 4.10H, along with Motor App version 2.6A, then your device will not be impacted by this issue.
If your device is impacted, please proceed by clicking the button below.
You may also use the following online resource:
http://www.medtronicdiabetes.com/customer-support/product-and-service-updates/notice9-letter-670g
http://www.medtronicdiabetes.com/customer-support/product-and-service-updates/notice9-letter-630g