Stuck button


Button pressed for more than 3 minutes.

Stuck button screen

What has happened: The pump has detected that a button has been pressed for an unusually long time.

Next steps:

  • Select OK to clear the alarm
  • If this alarm occurs again, call the 24-hour helpline for assistance with your pump


If you are unable to clear the alarm:

  • Consider another form of insulin, because your pump is not delivering insulin
  • Check your BG and treat as necessary
  • Call the 24-hour helpline for assistance with your pump